What to Expect at Your First Appointment

Congratulations! You’ve taken the initial step toward your new smile by scheduling your first appointment with Dr. Carl Roy. We take immense pride in serving our community with the highest level of orthodontic care. We understand that visiting a new office can be stressful if you don’t know what to expect. That is why we have compiled this information – so you can find out all there is to know about your first visit at Roy Orthodontics. At our practice, we believe everyone should receive the utmost in quality care. Therefore, we treat our patients just as we would treat a member of our own family.

When You Arrive

So that we can begin your patient records, you will be asked to fill out our new patient paperwork when you arrive. You can also download our online forms, fill them out ahead of time, and bring them with you to the office. You will be asked for information regarding your medical history, current medications, specific dental goals, and more. This information will help us become acquainted.

If you have dental insurance, be sure to bring any pertinent information with you, including your insurance card. Some plans include orthodontic coverage. Our team of financial experts can help you determine if treatment will be covered by your policy.

Your Initial Consultation

Once you have completed your paperwork, a member of our clinical team will escort you to a consultation room. Here, you will become acquainted with our staff as they closely listen to your goals and concerns. You will also be introduced to Dr. Roy, who will perform a complete assessment of your teeth, gums, jaw joints, and surrounding oral and maxillofacial structures. After this evaluation, we will gather any necessary diagnostic records, including x-rays, scans, photos, and impressions. This information will allow Dr. Roy to visualize the underlying bone structures, assess your current condition, and begin designing a customized treatment plan.

Questions to Ask

Dr. Roy will cover several basics of orthodontics during your initial visit. However, we also encourage patients to ask questions as well. Some of the most common questions we hear every day include:

  • Can my condition be treated with orthodontics?
  • How long will my treatment last?
  • Is it best to begin treatment soon, or wait until later?
  • Will I require any extractions prior to treatment?
  • How much will my treatment cost?
  • What are my payment options?
  • What types of appliances will be used during my treatment?

We will do everything we can to make sure all of your questions are answered. While many of these questions can be addressed during the initial consultation, more specific concerns may be discussed after Dr. Roy analyzes your x-rays. In some cases, we can discuss your treatment options with you on the same day. If your case is more complex, we may schedule you for a second appointment in which we will outline the details of your treatment.

Financial Options

Your total cost will depend on the severity of your condition and the extent of your treatment. Our financial experts will be available to discuss payment options with you. At Roy Orthodontics, we never want cost to stand in the way of the treatment you deserve. That is why we offer a variety of financial solutions to fit every patient’s needs and budget. We believe in cost transparency. Therefore, we make sure you always know exactly where your money is going.

Contact Us to Learn More

If you have further questions about what to expect at your first visit, give us a call! If you would like to schedule a consultation at Roy Orthodontics, contact our Virginia Beach or Chesapeake office online anytime.

Dr. Carl Roy Meet Dr Roy
My sincere thanks to Dr. Roy and his team for showing me the way! My baby teeth had to be crowned for years since 2 of my adult teeth never came in. This was just one piece of the puzzle that needed figuring out. I’m proud of my smile and it shows every time I meet someone!Liz

Roy Orthodontics Locations

Virginia Beach Location

4388 Holland Rd
Ste. 200
Virginia Beach, VA 23452
(757) 471-2900  

Chesapeake Location

684 Battlefield Blvd. N
Ste. B
Chesapeake, VA 23320
(757) 549-1115

Google Reviews

Tina Roberts
Tina Roberts
03:31 26 Jun 18
My first experience with Dr.Roy and his staff was in 2004. The entire staff was always professional and very kind to me. I was treated for large spaces between my teeth and my end result was Phenomenal!! Here I am 14 years later, seeking slight help once again, but not as bad. I didn't wear my retainer faithfully. .so I have returned to the best orthodontic team in the area. I can honestly say,Dr.Roy and his team are the best! That's why I chose to come back to Roy Orthodontics this year for round #2. #satisfied returning patient.
Jennifer Grimes
Jennifer Grimes
01:13 26 Jun 18
Dr. Roy and his colleagues are the best. They are very professional and knowledgeable in what they do. I like how they take the time to get to know you as a person and not just a client. They even incorporate personal touches that takes the overall experience to new heights. I highly recommend them for orthodontic care!
Karen Bennett
Karen Bennett
22:42 23 Jun 18
We were visiting from Vermont and my daughter broke her braces. Dr. Roy and his office staff not only agreed to see us, but squeezed us in between regular scheduled patients AND made all the much needed repairs. Their willingness and professionalism, combined with their friendly personalities made this stressful time so much easier!! Huge thanks to Dr. Roy and his amazing staff!!
Kathy Knopp
Kathy Knopp
00:56 10 May 18
Great orthodontist with great results. I know I can be frustrating to deal with but Dr Roy hung in there. Thank you Dr Roy
Sherrilyn Olds-Cage
Sherrilyn Olds-Cage
11:13 09 May 18
My teenage daughter and I are in treatment. We love the care and the progress we are receiving from Dr. Roy. Everyone there is kind and knowledgeable. They are going far beyond the expected to give us top-knotch service.
gabrielle hopkins
gabrielle hopkins
16:25 08 May 18
Dr. Roy and his team has been nothing short of a blessing to me. I was stationed in Virginia four years ago, I came to Dr. Roy with braces from another Orthodontist, instead of pushing me away like most doctors due to not wanting to finish another's work he was more than welcoming. Due to after care with retainers I wasnt as diligent as I should to wear them often Dr. Roy and staff always made me feel wanted and warm to start the process over. Many days I didn't want to smile, his team always brought cheer. I was actually refereed to him by someone else and I shared the candor and referred someone also. I said to myself " does anyone here have a bad day, everyone is literally always smiling". It saddens me a bit to have my braces off because I wont see their smiling faces monthly. But, if you want fair over the top treatment, Dr. Roy and staff will ensure 5 star treatment. They are truly a blessing, I wish I could give more than 5 stars.
Colman Elis
Colman Elis
13:59 02 May 18
They were always super friendly and they always knew who you were when you walked in. Everytime I was there they were fast and I'm very happy with the outcome of my teeth.
Jorene Delacruz
Jorene Delacruz
15:07 27 Mar 18
Dr. Roy & his staff are more than wonderful. I would recommend this practice 10x if I could. They are amazing at what they do, especially Dr. Roy for understanding my past situation with my teeth. I’m so grateful & happy to have been a patient here for many years. The staff knows what they’re doing and is always so nice. I can’t thank you guys enough for dealing with my crazy teeth!
Tanya Barclift
Tanya Barclift
02:49 28 Feb 18
My son was need of palate expanders and braces and Dr. Roy and his staff have been such a blessing to us! He was only 8 years of age when this was all needed and they treated him with such professionalism and ease! Dr. Roy has such a love and compassion for his patients and families! What could have been a nightmare for my son was actually the exact opposite because of his expertise in this field. Karen, Sandy and the whole office staff is amazing!!! I would highly recommend this practice who is need of their services! Thank you Dr. Roy and staff for helping our son! May God continue to bless your wonderful practice and employees!!
judygirl03
judygirl03
04:50 24 Feb 18
Everyone was so welcoming and polite. They made me very comfortable which made me want to keep coming back. I love how they put their patients first, and they do everything they can to make sure their patients’ teeth are perfect👌🏾.
Jay Wang
Jay Wang
22:04 01 Feb 18
Dr. Roy and his team took great care of my son’s teeth. They are efficient, professional and knowledgeable. Everyone has been friendly and helpful. They fixed my niece’s braces for free during her visit!
Samantha Simmons-Conaway
Samantha Simmons-Conaway
16:09 09 Jan 18
Wonderful staff. Everything was always explained thoroughly and I felt comfortableAs an older adult I had lots of trepidation about doing braces but they made process clear and I always looked forward to my visitsHighly recommend this practice. Special kudos to Tracy who is a wonderful tech and a great person
Heather Ham
Heather Ham
16:41 15 Dec 17
Dr Roy and his staff have provided Orthodontic care for both of my children. The best thing I can say about Dr Roy is he always puts the needs of the child and their long term orthodontic care first. It isn’t just about putting braces on your kids to have straight teeth for pictures it is about treating them at the appropriate age so that the care they receive is appropriate and will last them into adulthood and more importantly won’t have to be repeated when they finish growing. As a parent it was so refreshing to deal with a practice as practical and professional as Roy Orthodontics. I recommend them to anyone seeking orthodontics for their children.
Sheila Field
Sheila Field
17:12 04 Dec 17
I am thrilled with my results from Roy Orthodontics. I am happy to say that my jaw is pain free for the first time in years. My joint popped, cracked and hurt after I had braces as a teenager. Now, I not only look good but I feel good too. Thank you Dr. Roy and your amazing staff for investing your time in being the best. This team of experts will certainly give you a reason to smile!
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